Bank of Ireland GB Business & Corporate Banking

Privacy Policy

At Bank of Ireland Group we are committed to ensuring the privacy of your information.

We understand that as a customer or visitor using the Bank of Ireland Group Website, the privacy and the security of your information is very important to you. The purpose of our Privacy Policy is to outline Bank of Ireland Group's practices in this area.

PLEASE NOTE that this Privacy Policy is subject to the Terms and Conditions of Use of the Bank of Ireland Group Website. You can read a copy of the Terms and Conditions of Use by clicking here. We recommend that you read the Terms and Conditions of Use. If there is a conflict between the Terms and Conditions of Use and this Privacy Policy, the Terms and Conditions of Use shall prevail. Except as otherwise provided, terms used herein and defined in the Terms and Conditions of Use shall have the same meaning that is given to them in the Terms and Conditions of Use.

The contents of this Privacy Policy are subject to change and to being updated without notice from time to time.

The information we collect

As you browse through our Website, our web server collects information about your visit, not about you personally. We gather and monitor statistics such as, for example:

the number of people who visit the Website;

the date and time of visits; ;

the number of pages viewed

the amount of time spent on the Website;

the most popular sections of the Website

This information is anonymous and no attempt is or will be made to identify visitors. So, for example, on a specific day we can identify that our site has forty thousand visitors. However, we know nothing about these visitors in terms of e-mail addresses or any other personal information.

We only ask and will only ask for personal information from which you can be identified where the information is required for particular purposes .This gathering of information is consistent with our branch and telephone practices. (Please note in this regard the paragraph headed Internet fraud below)

All information provided to us by you will be treated with the utmost confidentiality in accordance with all applicable legislative and regulatory standards. If you ever decide that you no longer wish us to keep or use information or you want the information to be revised or updated, please feel free to contact us. We will remove or amend the information as appropriate in accordance with applicable legislative and regulatory requirements.

Disclosure of information

Bank of Ireland Group will not divulge customer information to a third party unless we have received customer authoristation OR we are required to do so by law.

Security of information

At Bank of Ireland Group, we understand how important the security and confidentiality of your information is to you. Keeping customer information secure is a top priority for Bank of Ireland Group. Our goal is to protect your information on the Internet in the same way as we would over the phone, in a branch or at an ATM.

Even so, Bank of Ireland Group cannot guarantee the privacy or confidentiality of information relating to you passing over the Internet. In accessing this Website and in availing of any of the services/information available on or via this Website, you accept and are deemed to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential. The use by you of this Website is at your sole risk.

Internet Fraud

A number of banking organisations and their customers have recently been the target of hoax e-mails that are aimed at gathering Internet/account details of the customers. Some of these hoax e-mails have encouraged or facilitated contact with hoax websites that purport to be (but are not) the website of the relevant banking organisation. To date the occurrence of such online fraud has not been extensive. However, we would always advise you to be cautious as regards disclosing your personal details. In particular, you should note that we will only ever request your personal details if: (i) you are seeking to initiate e-mail contact with us via this Website; or (ii) you initiate a request for a particular service via this Website and we require certain of your personal details to provide you with the requested service.

Hyperlinks

Some of the pages on this Website contain hypertext links to websites not maintained by Bank of Ireland Group. You are reminded that different terms and conditions of use will apply to you as a user of such websites. In addition such websites may not maintain the same privacy standards that Bank of Ireland Group maintains.

No liability

No member of the Bank of Ireland Group or any of its agents or employees accepts any liability for any loss or damage of any nature, including but not limited to loss of profits, goodwill, or any other type of financial or other pecuniary or direct or special indirect or consequential loss howsoever arising whether in negligence or for breach of contract or other duty, arising out of or in relation to the use and/or dissemination of personal information relating to you where such use and/or dissemination of information is done in accordance with this Privacy Policy and the Terms and Conditions of Use (in the event of conflict the Terms and Conditions of Use shall prevail).

Security & Fraud

So you're a Lottery Winner! ....(or are you?)

The Bank of Ireland Group has become aware of a scam currently being carried out by various groups of international fraudsters. This involves victims being contacted by email in which they are advised that they have won the Lottery (...any lottery, it doesn't matter which one). No ticket purchase was necessary - according to the scammers. The victim is encouraged to pay a fee before the 'winning' lottery cheque is handed over. This scheme is a FRAUD. Do not become involved. The copy cheques and bank drafts, circulated by the criminals are WORTHLESS. Many appear to be for hundreds of thousands and in some cases millions of Euro - we repeat, these items are worthless.

In the normal course, we advise any individual who has received a message from a suspect email address to return it to the remitting Internet Service Provider's abuse address (e.g. abuse@hotmail.com , abuse@yahoo.co.uk etc).

The attached websites may be of interest to readers

http://www.lookstoogoodtobetrue.com

http://www.ecic.ie/topics/scams.html

http://www.interpol.int/public/FinancialCrime/FinancialFraud/LotteryFraud20050124.asp

Such attempts should be reported to your local Police.

Alert - Hoax Emails

A number of banking organisations and their customers have recently been the target of hoax e-mails that are aimed at gathering Internet/account details of the customers. Some of these hoax e-mails have encouraged or facilitated contact with hoax websites that purport to be (but are not) the website of the relevant banking organisation. To date the occurrence of such online fraud has not been extensive. However, we would always advise you to be cautious as regards disclosing your personal details. In particular, you should note that we will only ever request your personal details if: (i) you are seeking to initiate e-mail contact with us via this Website; or (ii) you initiate a request for a particular service via this Website, and we require certain of your personal details to provide you with the requested service and the requested service is a loan/credit card application, a mortgage application, a request for a telephone call from a sales advisor, or a request for a pensions information pack or other product information.

Alert - Advance Fee Fraud

Other types of email are also being circulated by criminals. These involve Advance Fee Frauds. Recent variations purport to have been issued by members of staff of a bank who seeks assistance to steal substantial sums of monies from dormant accounts. The criminals explain that the monies belong to some person who has passed away, perhaps in a plane crash or some such similar disaster. The information contained in the email is totally bogus, the sender is attempting to defraud the recipient. DO NOT RESPOND TO THESE EMAILS. Forward them to the relevant Internet Service Provider (e.g. abuse@hotmail.com or abuse@yahoo.co.uk) and notify your local Police.

At Bank of Ireland Group we are committed to ensuring the privacy of your information and seeking to attain the highest standards of security at all times. However, you should note that messages and information passing over the Internet may not be free from interference by third parties and should be independently verified. You should never disclose data over the Internet unless you have satisfied yourself as to the security of the related technology/encryption.

Please note that Bank of Ireland Group cannot guarantee the privacy or confidentiality of information relating to you that passes over the Internet. In accessing this Website and in availing of any of the services/information available on or via this Website, you are deemed by these Terms and Conditions of Use to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential.

In all circumstances the use by you of this Website is at your sole risk.

Business Online

Business Banking

365 Online

Personal Banking

Daily foreign currency and interest rates